{"id":2908,"date":"2022-02-03T09:32:00","date_gmt":"2022-02-03T08:32:00","guid":{"rendered":"http:\/\/staging.sysmind.de\/contact\/support\/"},"modified":"2026-08-05T11:27:08","modified_gmt":"2026-08-05T09:27:08","slug":"support","status":"publish","type":"page","link":"https:\/\/staging.sysmind.de\/en\/contact\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n
<\/div><\/div><\/div>
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Support<\/h1>\n<\/div><\/div>

Do you need immediate assistance with a technical problem? Feel free to use one of our support tools and we will take care of your issue as soon as possible.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

\"Support\"<\/span><\/div>

Quick Support Tool<\/h3>

The Quick Support Tool allows remote access to a PC or server. Installation is not necessary. \u00b9<\/p>\n<\/div><\/div><\/div><\/div>

Quick Support Tool<\/a><\/div><\/div>
\"Support\"<\/span><\/div>

Quick Join Tool<\/h3>

The Quick Join Tool allows you to participate in a presentation or video conference. No installation is necessary. \u00b9<\/p>\n<\/div><\/div><\/div><\/div>

Quick Join Tool<\/a><\/div><\/div>
\"Support\"<\/span><\/div>

Host Setup<\/h3>

The Host Setup allows permanent access to a PC or server. The connection does not have to be initiated by a person on site. \u00b9<\/p>\n<\/div><\/div><\/div><\/div>

Host Support Tool<\/a><\/div><\/div><\/div><\/div>
\"sysmind<\/span><\/div>

Customers with SLA-agreement<\/h3>

Do you have questions about support and are you an SLA contract partner?<\/p>\n

Send us an e-mail:
24x7@sysmind.de<\/a><\/p>\n

Or please dial the free sysmind service hotline that you know:
0800-XXX<\/p>\n

You will receive assistance at any time.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

\"sysmind<\/span><\/div>

Customers without SLA-agreement<\/h3>

Do you have questions about support and are you not an SLA contract partner?<\/p>\n

Send us an e-mail: support@sysmind.de<\/a><\/p>\n

Or please dial the free sysmind service hotline that you know: +49 40 6094 6094 0<\/a><\/p>\n

Office hours: 8:30 am to 5 pm<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2902,"menu_order":70,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2908","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/pages\/2908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/comments?post=2908"}],"version-history":[{"count":1,"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/pages\/2908\/revisions"}],"predecessor-version":[{"id":5639,"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/pages\/2908\/revisions\/5639"}],"up":[{"embeddable":true,"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/pages\/2902"}],"wp:attachment":[{"href":"https:\/\/staging.sysmind.de\/en\/wp-json\/wp\/v2\/media?parent=2908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}